Comments on: Please Hold…

By: James@women fashion dresses

James@women fashion dresses — Tue, 06 Jan 2009 06:30:33 +0000

I hope this system will change. Automated menus, waiting for so long, sales talk while you wait, and so on. I hate it. It is not showing good care for the customre.

By: Donace

Donace — Thu, 31 Jul 2008 09:59:51 +0000

i actually do memorise the automated number things! speeds things up alot….useful for pay as you go top-ups; ISP;Phone bill etc etc

By: Halim@standalone-blogging-platform

Halim@standalone-blogging-platform — Mon, 28 Jul 2008 22:11:11 +0000

I called my ISP provider yesterday regarding my internet connection problems.. at first it is still okay, my all system stuff like that it say wait for their staff to answer and I can heard my ringing tone.. But the annoying thing was when it suddenly stop ringing because no one to answer it? So I start again and increase my phone bill because this is not toll free. Halims last blog post..Ikarus themes Usage | Questions and Answers

By: Chelle

Chelle — Mon, 28 Jul 2008 13:27:26 +0000

Some companies here have those automated messages where you have to speak. I always say first thing "I want to talk to a person" or "operator" - some of them actually understand it, lol. Chelles last blog post..Is Your iPhone Getting You Down? Try Thumbles!

By: Stuart

Stuart — Mon, 28 Jul 2008 11:04:00 +0000

I am the same, I am with Vodafone as my mobile phone provider here in Australia, and they have this wonderful system called “L.a.r.a.” (I believe it is actually an acronym for something).

Anyhoo you actually have to speak to the system and it does voice recognition. This is *great* if you want something like “billing” but throw something in that is completely non standard such as “wireless internet dropping out” and it does not understand *sigh*.

Now I just go straight to billing and use them as my reception desk to get to the right area LOL.

So I feel your pain.
Stuart

Stuarts last blog post..Fixed site problems + Enhancements + Some Advice!